TrolleyWise Privacy Policy

Last updated: January 29, 2026

Introduction

TrolleyWise ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information: When you create an account, we collect your email address and a password (or Google authentication token if you sign in with Google).

Shopping Data: We store your shopping lists, watchlist items, and favorites to provide our core service functionality.

Issue Reports: If you report a data issue, we collect your user ID and the details of the issue to improve our product data.

How We Use Your Information

Data Storage and Security

Your data is stored securely on cloud servers (Supabase) with industry-standard encryption. We do not sell, trade, or otherwise transfer your personal information to third parties.

Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

Third-Party Services

We use the following third-party services:

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Your Rights

You have the right to:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: TrolleyWiseAustralia@outlook.com

Australian Privacy Act

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.